Last Updated June 05,2025
These Terms and Conditions (“Terms”) govern your access to and use of our Hotel Booking Portal with url bookings.mwalkdmc.com. This portal is designed for B2B agents to book hotels online using our platform, which integrates third-party services, including but not limited for hotel listings, sightseeing, tours and details.
Important: When you access, browse or use this Site you accept, without limitation or qualification, the terms and conditions set forth below. Please read them carefully. This provides an overview of the terms governing the use of our B2B hotel booking portal, including eligibility, booking process, payment policies, and data protection.
Only registered travel agents and businesses with valid credentials can access and use our booking portal. Agents must ensure that they provide accurate business details during registration and comply with all applicable regulations.
All bookings are processed via our system, retrieving hotel availability and details through the API. Users must verify all booking details before finalizing transactions, as any errors in hotel listings or availability are subject to API data accuracy and any discrepancy should be brought to the notice of customer service team within 24hrs.
Payments must be completed through the provided payment gateways and are subject to hotel provider terms. Cancellation and refund policies vary by hotel and local regulations; users are responsible for reviewing these policies which is listed under each Hotel before confirming bookings.
We recommend users to read the cancellation rules, policies & charges, amendment & cancellation policies before booking. The hotel terms and conditions retrieved from the tariff notes, and minimum stay rules for the rate are mentioned against each Hotel and is different.
Internet transmissions are never completely private or secure. You understand that any message or information you send to this Site may be read or intercepted by others unless there is a special notice that a particular message (for example, credit card information) is encrypted (send in code). Sending a message to bookings.mwalkdmc.com does not cause bookings.mwalkdmc.com to have any special responsibility to you.
The copyright in the contents of this website belongs to bookings.mwalkdmc.com and mwalkdmc.com. Accordingly, mwalkdmc.com reserves all rights. Copying of part or all the contents of this website without permission is prohibited except to the extent that such copying/printing is necessary for the purposes of availing of the paid services provided.
Users must ensure compliance with booking guidelines, payment obligations, and any contractual agreements. Misuse of the platform, fraudulent activities, or violations of terms may result in account suspension or termination.
For assistance regarding bookings, payments, account management, or technical issues, reach out via our dedicated support channels.
bookings.mwalkdmc.com may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes.
bookings.mwalkdmc.com may add, change, discontinue, remove or suspend any other Content posted on this Site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.
Mwalkdmc reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of Mwalkdmc systems, as well as its clients’ interests are and remain, well-protected. Towards this end, Mwalkdmc may take various steps to verify and confirm the authenticity, enforceability and validity of orders placed by you.
If bookings.mwalkdmc.com, in its sole and exclusive discretion, concludes that the said orders are not or do not reasonably appear to be, authentic, enforceable or valid, then it may cancel the said orders at any time up to 4 hours before the scheduled time of departure of the relevant flight or 4 hours before the expected date of visit to any property booked through bookings.mwalkdmc.com
While we strive to ensure accuracy in hotel listings, all details are retrieved via the API, and we do not guarantee their completeness or correctness
Hotel availability, descriptions, images, amenities, and pricing
We are not responsible for last-minute changes in availability or hotel policies.
Users must verify details with the respective hotels before finalizing bookings
The portal functions as an intermediary and does not modify or validate hotel details provided via the API. It is not the last-mile service provider to you and therefore, mwalkdmc shall not be or deemed to be responsible for any lack or deficiency of services provided by any person (airline, travel/tour operator, hotel, facility or similar agency) you shall engage or hire or appoint pursuant to or resulting from, the material available in this Site
Service InterruptionsOccasional disruptions may occur due to external dependencies.
Platform AvailabilityWe strive to maintain uninterrupted access to our portal, but technical issues or maintenance may cause temporary downtime. We are not liable for any losses resulting from such interruptions.
General ProvisionsYou may travel to certain destinations which involve greater risks than others, entirely at your risk as to cost and consequences. Mwalkdmc requests you to consult your local authorities and evaluate travel prohibitions, warning, announcements, and advisories issued by them before booking travel to certain international destinations. Mwalkdmc does not accept liability for damages, losses, or delays that may result from improper documents for entry, exit, length of stay, or from travel to such destinations.
Mwalkdmc reserves its exclusive right in its sole discretion to alter, limit or discontinue the Site or any material posted herein, in any respect. It shall have no obligation to take the needs of any User into consideration in connection therewith.
Mwalkdmc reserves its right to deny in its sole discretion any user access to this Site or any portion thereof without notice
No waiver of any provision of these Terms and Conditions shall be binding except as set forth in writing and signed by its duly authorized representative.
Any and all disputes arising in connection with the Service Agreement shall be settled in the first instance by good faith negotiations, and if the dispute cannot be settled within 7 days by mutual discussions, the same shall be settled by arbitration under the Arbitration and Conciliation Act, 1996 by a sole arbitrator to be appointed by Mwalk DMC Pvt Ltd, whereby the venue of the arbitration shall be Chandigarh and the arbitration proceedings to be conducted in English ; Each party shall bear its own costs (including legal costs) for participating in the arbitration proceedings, and the arbitrator’s fees and expenses and other incidental expenses shall be paid by the parties as determined by the arbitrator.
These terms and conditions are governed by and shall be construed in accordance with the laws of the Republic of India and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Chandigarh, India.
Contact UsUsers experiencing difficulties should provide relevant booking details for prompt support.